John asked a few pertinent questions and checked the possiblities, then found and fixed the problem. He explained very clearly what he did, And went over the coding (LED) light system to report the error code if the problem should happen again. Excellent!
Problem quickly analyzed and resolve in three hours. Most of the time was spent getting the new part.
My furnace wasn't working and I called early and they were there in 2 hours!!!
John was here within appointed time, assessed the issue quickly, and went above and beyond to check for part availability. Also, thank you for honoring your mailed coupon:)
John was professional, knowledgeable, phoned in route, arrived on time, and great price! First time customer, now a loyal customer and will shared my great experience with family and friends.
John has serviced our furnace in the past and has always done an excellent job. He answers all questions and provides valuable advice.
should have this done in the spring so ,the air could have been check as well
Great service is exactly what I've come to expect from ACE. They never let me down when it comes to quality and customer care.
On time arrival, investigated all possible areas of concern. Left only after assuring unit was fully functional.
We have had service with some improvements but this time we have BETTER than new. We have the air quality and humidity factors working so well we are feeling like we’re somewhere besides our home. Our repairman got here around 10:00am left once for parts and lunch,back again up until 5:00PM. He worked in heat advisory weather, never taking a break and he wouldn’t stop until “HE” was happy. There aren’t many out there with his work habits but thank you for being a part of Air Conditioning Engineers, we will only have you in our home.
Fast efficient and friendly
Very helpful with great knowledge about ac.
John did an excellent job on my repair. He arrived in a timely fashion. He worked efficiently to complete the job. He gave honest answers to all of my questions. And he made certain to double check everything as he worked. I can't ask for more than that.
Figured out what was wrong very quickly.
Got here and fixed the unit fast.
John Kerti and the customer service from ACE has been excellent!
Great service from John k
Have used this service since 2003 and very. Satisfied
Great Service and Experience.
Service technician was excellent.
Just keep having specials for us customers.
On time; quick and efficient
Third service since install 10/17.
Employee was polite, professional and knowledgeable.
Have used Airconditioning Engineers for several years. Office staff are helpful and courteous. Tech's are on time with scheduled service, helpful with questions, and clean-up. Offer suggestions to keep unit in good working order.
Service technician was courteous and friendly.
Called night before returned my call next business day and came out that morning
We awoke in the morning to no heat - and were under a winter storm warning. We called the office and they told us someone would be out within an hour. John arrived 15 minutes later. He diagnosed a problem with the high efficiency heat exchanger. He drove to 23 mile and romeo plank to obtain the part and then returned to install. We could not be happier with the service that we received. John has been to our home many times and always does a great job. We will continue to use and refer Air Conditioning Engineers!
Been using Air Conditioning Engineers for several years and they always do a great job and are dependable!
Very good knowl-edge and help full
John did a great job !
John was a very good and efficient serviceman. My furnace was repaired and running in less than one hour. It was a cold January day. The lady I spoke with On the phone was very friendly and was able to give me morning verses afternoon estimate, and called to let me know repairman was on his way.
Everything was great!