Awesome tech! Doug was so helpful! Even came back with water filter and just a great experience which could be very intimidating .
Doug always does a great job! Very personable. He is an asset to your company.
The service repairman was friendly, efficient and professional.
It's good to know that I'm all set for summer. I stopped the service for a couple of years but never felt comfortable without it. I enjoyed seeing Doug again and catching up. He's such a nice guy!!!
Doug did a great job with his outstanding knowledge of his career. Answering all my questions.
Serviceman was prompt, courteous and very efficient. I would not hesitate to use ACE again.
Doug was very professional and a great role model for all people in the service business.
Doug is great, one of few service techs itrust
First time with company. Referred by a neighbor. Had no delays in getting service. Rep was respectful to my house, was very knowledgeable, found the problem and fixed immediately. Very pleased with experience and will use again and recommend to others.
I got my service call at the time I wanted and they were here on time. Doug took care of my problem very fast. Doug has been with the company for a long time and he knows what he is doing! I would recommend Ace to my family and friends.
Explained all questions I asked and more. Very professional.
Very quick and professional! Awesome service for a good price. Strongly recommend.
On Wed. February 15, 2017 after experiencing intermittent burner shutdown on my hot water heater for a few days, I placed a call to AC Engineers and spoke with Paul. I explained the problem & he promptly set my service call for Thursday, Feb. 16 between 8 & 10 am. On Thursday, Feb 16, @ 8:10 am, I received a call from Laurie of AC Engineers informing me the technician was on his way to my house. At 8:30 am, Doug K. appeared at my door. I led him to the hot water heater while explaining the problem I was experiencing. He quickly assessed the problem, telephoned the office to see if the part (burner door gasket) was available. He stated he had to drive to the office to get the part and would return shortly. After thoroughly cleaning the burner & compartment he installed the new door gasket and we were up & running with hot water @ 10 am. Doug K is an affable, knowledgeable, skilled and efficient technician. Thank you AC Engineers Team for another "JOB WELL DONE"!
Doug was amazing! So friendly and thorough! Was very comfortable having him in my home.
Doug K provided excellent, very professional service and answered all my questions. I would recommend him and your company to anyone who asks.
a wonderful dedicated man, and through beyond belief, I am so happy and satisfied with knowledge in solving my problem .
I totally trust A/C Engineering to keep my furnace and cooling system running ... they are the best !!!
Doug showed up on time, promptly got to work, took the time to explain what happened to our system and even showed me some features I wasn't aware of. Great employee!
We appreciate the great work provided by Air Conditioning Engineers and Doug is particular. Always professional, arrives as scheduled and completes the job at hand.
Made my appointment on Wed. for Thur morning. Tech called to let us know he would be here in 30 min and was here in 25. Very professional and friendly.. Got the unit charged and working in 30 min.
Twice a year I have someone from ACE checking the furnace and a/c. Each time, it's like seeing a friend again. Monday, it was Doug who was here and I hadn't seen him in quite a while. All the technicians are friendly and helpful. Doug is one of the best!
Doug knows his stuff, and if had a problem with my heating and cooling, I would request his service. High marks for Doug!
Doug K was very friendly, greeted me with a smile and worked with me to confirm all my questions, concerns, and worries. He was very informative, professional and courteous, and made sure that I was all up to date and satisfied with the order before he departed.
Doug was very professional, friendly, insightful and diligent. Could not ask for a better service experience.
assisted with very nice receptionist , very professional technician, repair has been done quickly I would recommend it to anyone
if service is this good again I be a good customer
Doug and his team did a wonderful job. They arrived when promised,worked quickly, and cleaned up after they were finished. Doug was very friendly and knowledgeable, he answered my questions and showed me some new features that I didn't have on my old water heater. However, I was shocked when I was told the cost of the heater plus installation. It wasn't the company, it was because of government regulations. If you need a water heater, get it now before the price goes up!
Thumbs up !
Been doing business with AC Engineers for years...I highly recommend
We have been working with Doug K for more than ten years. We always ask to have him do our a/c clean and check. He is always personable and easy to talk with...He is truly an asset to Air Conditioning Engineers Inc.
Great service. no problems.
We have had only good experiences with this company which we have used for over 20 years for our furnace, air conditioning and generator needs.
Had service within 1 hour!! Very friendly and kept me informed of progress.
I was so relieved to see AC Engineers installed hot water heaters. I know I can trust what they tell me and the work they do will be done right. I trust my furnace, air conditioner and now hot water heater to them. Electrical is next. Thanx for always being there.
We've worked with Air Conditioning Engineers many times and they are alway professional, friendly and do an overall excellent job.
We'd like to tell you. YOUR company is GREAT in the Servicing of your Customers with your knowledgeable service from your caring staff. They stay on top of your furnace problems till they're resolved and any parts replaced are working as they should be. We've been serviced by you for almost 10 years now and we will continue because of the excellent, knowledgeable and caring service we've received from your service dept. and we're thanking you for "Doug" who cares about your client and it shows.
This was easy to schedule and service was prompt and efficient.
I am very please with Doug's service. I have been working with them for year and I refer them to everyone I talk to. Keep up the good work. Thank you!
I needed a motor and fan replaced for my furnace. Doug replaced it quickly and was very professional. Thank you very much!