Brian Malek was outstanding, as was the young lady who answered the phones. Excellent and fast service. Very thorough and polite. Could not ask for better.
Gave me the pro's and con's of what I was having done.
Arrived within 24 hours of request call. Quickly assessed and completed the work to be done. A/C units working within an hour.
Fast & Great Service. Same day turnaround. Would use again & again.
I thought we would've had to replace unit, ended up being a capacitor. Service was extremely friendly and knowledgeable. He made recommendations regarding landscape around the unit which will be remedied once the heat breaks. I could not have picked a better company for this service.
Satisfied with the work.
Expecting to hear bad news regarding our air conditioning unit, which your company installed many years ago, Josef, after checking all of the basics in the furnace, hooked up his monitoring equipment on the air unit out doors. I was quite pleased to find that the liquid coolant was working quite nicely. His professional approach to explain every detail to me convinced me that he really knows his stuff when it comes to both heat and air conditioning. He also reviewed in detail all of the additional options that are available, regarding add on units that could be applied to our system. Thank you again, Tom Jarabek
Thanks for fixing our HVAC system. The ecobee 4 system was making me crazy and nice to know it wasn't our fault with that. We now have peace of mind about our furnace and air conditioning by getting your service plan---well worth it!!!! Thanks for helping us out
Air Conditioning Engineering is truly one in its class a heating and cooling contractor. If ever there is a customer emergency, ACE goes out of its way to accommodate the customer. They are very polite and professional. A name you can truly trust! They are clean and efficient but most importantly they take care of their customer and are very courteous. I would highly recommend this company to anyone of my friends, family, or your typical stranger.
Was notified when Technician was on his way. On time. Nice, friendly person. Would recommend this company.
I APPRECIATED GETTING A PRE-CALL TO CONFIRM SERVICE AND THAT TECHNICIAN IS EN ROUTE TO MY HOME. ONCE JOSEF ARRIVED, HE ANSWERED ALL MY QUESTIONS REGARDING THE WORK TO BE PERFORMED. HE EXPLAINED THE WORK CLEARLY AND WAS POLITE. IT APPEARS THE COMPANY IS RUN WELL AND HAS COMPETENT EMPLOYEES.
Joe answered all my questions like a pro
I was advised of Josefs arrival 30 minutes prior. He was courteous and professional. Evaluated the A.C.and determined new parts were needed. The work was done quickly, I paid the bill, and he left. Nice and efficient.
Josef was very courteous. He knew exactly what had to be done and had the necessary equipment/parts to make the repair in no time and without loss of heat.
Furnace down. Josef came in and diagnosed the problem. Parts are no longer available for my particular vintage furnace, but Josef took the time to attempt a short term workaround (which worked), until I could have furnace replaced. Friendly, knowledgeable and prompt. I asked for a follow-up with a sales representative, and before Josef pulled out of the driveway we had a phone call scheduling a visit. All this occurred over a holiday weekend. We are a past customer, and will continue to use Air Conditioning Engineers for our needs. I have been using them for years, and I highly recommend them.
Furnace was repaired quickly and arrived when promised.
Josef did a great job locating and fixing the problem with my humidifier
Joe and his partner were very friendly, courteous and professional. They appeared to do a quality job, explained what they did and how to use the new humidifier. They completed the job in a very reasonable amount of time and cleaned up after they were finished.
Josef is an outstanding worker as he gave a excellent evaluation of the failures of the furnace.
Arrived on time. Courteous. Good price.
I would recommend this company without hesitation.
He was great! Wouldn't even let me clean up! Also very knowledgeable and quick!
Josef came an inspected my furnace to make sure it was ready for winter. All was good.
Joe the technician was out and was very professional and found our promblem right away! A good asset for your company! 😄😄😄😄
Checked the air as a part of contract. Filter needed replacement - did not have one and said you take care of. When doing a service expect something as basic as a filter to be taken care of. (You installed the units so you know what filter etc I would need but did not carry one).
Prompt and very efficient use of time.
Joe was professional and very informative - thank you!
Solved the issue in a timely manner
Continue to return each year because of good service.
never disappointed with your people or service
Josef was very polite and professional. He didn't know that the electrofilter (think that's the name) was supposed to be cleaned and put back into the furnace - ergo I purchased a new filter. Am cleaning and saving filter to be put back in during the fall check. The furnace would not turn off when Josef left and I call AE - I went down and checked furnace and remembered that a former AE person found tht th electrical cords were in the way of shutting it off and so I did the same thing and it seemed to be okay.
Thorough inspection of the Air Conditioning system
Service Technician was prompt, courteous and helpful while performing the annual service on my AC unit.
The appointment was scheduled. The team was on time. I was kept informed on their progress. They took the time to explain how the new furnace worked. The whole experience from start to finish was very professional and I would recommend the team and company!
Josef explained what he was doing very well.
He checked everything to make sure my air was working .
Great people to work with, honest and reasonable prices
Prompt reply and good service